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Verified reviews from real guests who have already stayed here.
Great location mentioned in multiple reviews, right near the beach and local amenities.
Staff were generally helpful and friendly, contributing positively to the experience.
Overall stay was appreciated, with a willingness to return despite issues noted.
Amenities are satisfactory but missing some expected items like coffee-making facilities.
General comfort and cleanliness mentioned, but some rooms are dated and lacking full amenities.
Food quality is mixed; breakfast received compliments while dinner was often disappointing.
“A nice hotel”
Good value for money nice hotel
The wi fi in the room was poor
“It was okay, Wouldnt go again. Not worth the money.”
Breakfast was great. Location is amazing, close to airport, on the beach, close to bars/restaurants. Staff were very friendly and accommodating when it came to our requests. Very clean.
Lunch and dinner were repetitive and lacked variety. The overall quality of food wasnt great. Hotel itself is outdated. Drinks menu very confusing, we went all inclusive and the drinks menu only really specified what wasnt apart of the all inclusive. Instead of using wristbands they use small paper cards to prove your all inclusive which we didnt like, it was a pain to constantly have to remember the cards and everytime we used the cards we had to sign a receipt . Instead of checking the cards as we came in to the restaurant for food, they would check at the table which was annoying especially since they would bother us as we are eating. I dont get why they dont check at the entrance like most other hotels. Pool bar lacked. Entertainment was great but again repetitive. Layout of hotel was confusing, and difficult for us to get to our room, especially with suitcases . This was due to where our room was, as other rooms seemed easier to access.
“Everythung was lovely, I would suggest tea making facilities in the room.”
Everythung was lovely, I would suggest tea making facilities in the room.
“Had a great time making memories with family”
Martin in the bar was the best member of staff in the hotel and looked after us; shout out to Shaun at the reception too, best member of the reception team by far
Internet was very poor around the hotel
“It was lovely location”
Breakfast was nice except the bacon was cold every morning.
Served tea and coffee with lunch and dinner also. A lot of guests were saying the same also.
“First off I was upgraded to a suite due to our anniversary it was beautiful thank you”
First off I was upgraded to a suite due to our anniversary it was beautiful thank you
VIK Hotel San Antonio · Puerto del Carmen
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