Villa Alegria

This property has zero upkeep No oven trays no Pyrex dish Not one full set of glasses or cups it sleeps 8! No barbeque tongs or any barbecue equipment One bedroom with a/c but no controller Bedroom 1 had a bathroom mirror with 4 bulb back light only 1 bulb worked also bedside lamp bulb blown Bedroom 2 had 2 blown bulbs Swimming pool needed cleaning after day 4 but did it our self no problem really Coffee machine didn’t work Small 1 litre kettle in kitchen for a house for 8 ! Swimming pool night light not working It goes on and on

Tiny, ill equipped kitchen- no baking trays, dirty frying pan and no dishes for the oven. BBQ not very good, had a problem with the pool which took a day to fix. Pillows were awful and not enough- had to use sofa cushions.

The pool wasn't heated so I only personally used it once while there.The kids didn't mind but for a grown up I found it way to cold.

the swimming pool wasn’t very clean when we arrived. we were told that the cleaner would come on day 8 or 9 (of a 10 day stay, which is not good enough). I had to try and clean the pool myself with little equipment and it was particularly bad due to kalima. I sent photos of this to the management company but was ignored. The pool cleaner never came. We didn’t use the pool in the last few days as it was so dirty and the level had dropped by two inches so the filtration system didn’t even work. The kitchen only has one plug socket and was very poorly equipped for a house for eight people. we had to ask for more forks as there were only 5. A mish mash of glasses…only 5 wine glasses and 5 mugs. Nothing to sweep or clean with (we eventually found a discarded dustpan and brush outside). the communal bathroom shower head was in bits lying in the tray. it states there is satellite tv. this is non existent, so we spent an hour connecting the tv to the internet so we could Samsung cast our phones. there is clearly a damp issue downstairs and on our last day water started pouring through the bedroom ceiling. this is clearly a pre existing problem that has never been fixed as there was mould and flaking pain there already. I suggest that the management company spends some time in the house, as many things need money spending on them and smartening up. for two thousand pounds we were left disappointed with the first holiday we have had in three years.