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Verified reviews from real guests who have already stayed here.
The property has a beautiful Mallorcan charm, suggesting a pleasant setting.
Standard quality for this hotel tier.
Outdoor areas are well-equipped, though some items like the kitchen appliances need improvement.
Given the issues mentioned, the value may be average but still holds potential.
Not specifically mentioned, so rated standard for the hotel category.
Overall, the experience is decent but marred by maintenance issues.
“A beautiful & charming villa but we wouldn’t book again”
Great location, villa is stunning and a great size!
what is the things were advertised at the property which either didn’t work or weren’t there. There was no table tennis, a wonderful outdoor kitchen area but the pizza oven didn’t work and was actually filled with paint and DIY tools. Swimming pool had a really large chunk missing out the steps which sliced open one of our family members legs, and when we contact them, they promised someone would come out to look at it to fix it but they never did. quite a few of the kitchen tools were broken or didn’t work. Cafetière unusable, pain is provided for an induction hob which didn’t register so therefore couldn’t be used. with a large family staying in a self catering villa we needed these. Pans provided for the induction hob which didn’t register so therefore couldn’t be used. No welcome pack with local information was provided, it would have been great for bus times, local wood suppliers for heating/log burner as a few days of our holiday were really stormy and cool and we had no means of heating.
Villa Assumpcio · Pollença
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