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Verified reviews from real guests who have already stayed here.
Location is highlighted as excellent, with proximity to key attractions and convenience of parking.
Tania is frequently mentioned for her attentiveness and helpfulness, indicating a high level of service.
Guests expressed a high level of satisfaction overall, with many indicating they would return.
General sentiment is positive about cleanliness, with mentions of everything being clean and well maintained.
Rooms are noted to be comfortable and suitable for couples, although some concerns about pillow comfort.
Good value for the quality of stay, though some guests noted potential confusion about parking fees.
“Exceptional”
“A nasty shock.”
I arrived with the impression that this was an apartment. Not a room. As I was travelling with a friend, not a partner, a second room was needed; we did not want to sleep together. The sofa-bed was in the same room. I ended up paying for the hotel across the road. Not easy communication with the host (only in Spanish by WhatsApp message, AND their wi-fi was not working. An expensive mistake to book this place. I didn't have time or opportunity to look again at their listing, but it seems to me incorrect and misleading to call this an 'apartment'. Furthermore, it became clear that they only expected the sofa-bed to be used if the guest brings their own sheets. I still haven't gone back to look at their listing - it's possible I misunderstood their description and pictures, but though they were not unsympathetic, this was an unpleasant experience, which will make me avoid booking.com in future. I had to deal with the situation alone, with little or no help. I HAVE NOW CHECKED THE DESCRIPTION ONLINE: "The air-conditioned apartment consists of 1 bedroom, a living room, a fully equipped kitchen with a microwave and a coffee machine, and 1 bathroom with an a bath or shower and a hair dryer. Towels and bed linen are available in the apartment." IS ABSOLUTELY MISLEADING. Please take note, booking.com You have responsibility here.
“It was a very pleasant stay. Tania was very nice and helpful. The apartment had a very good location with walking distan”
Booking
n/a
“Very good”
I recommend to have some common place to leave things that can be recycled. I find it strange not to do so.
Villa Augusto - a 100 metros del Teatro Romano- · Merida
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