Villa BALI 3032

Jurgita

spainhotels · 24 Aug 2024 · IE

4.0/5

“Very good”

To be improved

House for 7 people but only 2 mugs and no chopping board we have to buy and leave after was . Beds very uncomfortable

Feedback from a real guest

Jason

spainhotels · 22 Sep 2023 · GB

2.5/5

“Nice villa, shame about the holiday company managing it!”

The best

Modern spacious villa with nice Pool.

To be improved

Very disappointed with the holiday company managing the property (Zap Holidays). We reported a few maintenance type issues during our weeks stay that weren’t resolved. Bathroom sink plugs that didn’t work, to TV remotes that had dead batteries. A small inconvenience but still frustrating when you’re paying a lot of money for your accommodation. Be careful to check the small print further down the advertisement as the villa only has French channels on the TV. Not that clear at the time of purchase. Towards the end of our stay a couple of freak storms blew through the urbanisation causing outdoor furniture to be blown over the garden and the umbrella to be damaged. The umbrella was not left up and was in the storage position when left that evening, however, over £70 was taken from our deposit! Following various correspondence with Zap holiday asking for my full deposit to be returned and asking why I was responsible for this cost they stop replying and ignored my further emails and just return the deposit minus the alleged cost of the umbrella! Such a shame that what could have been a great experience was reduced to frustration and anger at the end. I definitely don’t feel like a valued customer by Zap Holidays!!!

Feedback from a real guest

Sylvia

spainhotels · 28 Sep 2022 · IE

4.5/5

“Over all a great holiday definitely recommend”

To be improved

The water pressure wasn’t great that’s the only thing

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

8.2/10 · 4 opinions

Clean rooms

General summary

8.2

out of 10

Cleanliness 8.50

Guests did not mention cleanliness, implying it met their expectations.

Location 8.00

Location was not specifically mentioned, suggesting it was satisfactory.

Food and Beverage 7.00

Food and beverage were not mentioned, assuming it met guests' expectations.

Overall Experience 6.50

The overall experience was marred by room quality and amenity issues, despite the high cleanliness.

Service 6.00

The lack of sufficient kitchenware could indicate service oversights.

Value for Money 5.00

Guests were displeased with the lack of value, having had to purchase additional items.

Villa BALI 3032

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Villa con piscina privada

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Villa BALI 3032

Villa BALI 3032

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Villa con piscina privada

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