Villa Cantos Colorados

Robert

spainhotels · 14 Mar 2025 · GB

2.5/5

“Looked great in the original pictures but disappointing on arrival, although we didn’t let us spoil.”

The best

Location was ok Definitely need a car the area is remote which is nice but outside the property is poorly maintained The house and gardens were nice The sauna was nice the owner can put this on remotely

To be improved

We didn’t like the fact that the pictures of the property do not resemble the current state although they have now changed one picture that shows the pool enclosed. Unfortunately there were a quite a few issues on arrival although after 2/3 days most of these were sorted, there was no tv in the lounge, no kettle, no cushions for any of the chairs, the gate was broken and the shower had no wall fitting bracket and the bathroom sink was leaking.

Feedback from a real guest

Fruen

spainhotels · 04 Feb 2025 · NO

4.5/5

“best on summer so one could enjoy the pool with warm water in it. we didnt use the sauna but ine coukd maybe asked to t”

The best

We stayed for a week after staying at the center in las palmas for 2 weeks. the place is on the mountain so one needs a car all the time, it is peaceful & clean. clean, the beds are very confortable & area is relaxing & we did sleep well. coz there is no noise unlike the city we have stayed prior to. very good that they allowed pet, the reason that we booked is for our pet to come as well. our bichon frise enjoyed running after the 3-4 cats who comes & visit the area everytime. i did asked if the cats owns by the villa but no.

To be improved

Tv was not working so the owner came & found out it is broken so they have bought a new one but we asked not to install until we left since a lot of maintenance comes in & out to repair the leaking under the bathroom sink where we are not informed about, i just noticed in the evening the leaking sound & when i check under the drainage is broken & had a basin catching the water draining, (see photo) we are not informed about it but a guy came day after to fix it. should have informed us about it if not then we just had problem with water the whole bathroom if i did not saw it. the wifi is poor, as we should do some works online but failed to do so due to poor connection, we ended up to go somewhere down the area to have some 5G connection on out phone. the water heater is as well timer out just until 8 pm so we did shower cold in the evebibg when we cone home from the city at 10pm i die request though to extend the timer & they did but out last day has just cold water. we should stay until 1 pm on our last day as our flight is at pass over 5 pm but we dont have warm water to shower that day after messagibg back & forth so we ended up checkibg out at 11 to go on & shower at my sisters place.

Feedback from a real guest

Colm

spainhotels · 03 Jan 2025 · IE

5.0/5

“Exceptional”

The best

Property very clean and rustic. Owners left a huge welcome pack which was great. Car required

To be improved

Noting

Feedback from a real guest

Riste

spainhotels · 26 Dec 2024 · MK

2.0/5

“Disappointing”

The best

Veranda and gifts for Christmas

To be improved

Pool was dirty, we ordered baby cot in advance and it was delivered outside late at night, when we took to put inside one cat was sleeping inside. Aircon, tv, wasn’t working. There wasn’t kitchen oven. The person I was in contact was very responsive. Guests are expecting when arriving to work properly everything not to check what is working and what is not working.

Feedback from a real guest

Alison

spainhotels · 11 Feb 2024 · GB

5.0/5

“An excellent February break in a beautiful location.”

The best

The outside space was amazing. The tranquility of the location and being part of rural Gran Canaria was interesting and very relaxing. A car was a necessity but allowed us easy access to the north and south of the island.

To be improved

Nothing

Feedback from a real guest

Yuliya

spainhotels · 31 Jan 2024 · CZ

4.0/5

“Very good”

The best

Beautiful bungalow with everything you may need. A bit far from the town, So you need a car ať least to do shopping. Nice owners, good and comfortable beds, cozy sauna, 2 kitchens - that's really great. The owners were ready to solve the problems directly

To be improved

Some things aren't under the care of the owners, So it needs some more attention: hamaks were broken, the stove wasn't completely working, a lot of hygienic staff was in the bathroom but salt and pepper we miss. The biggest accent has been done to extra lux care, but if some Simple things are missing Is not really necessary anymore. Generally we liked the house.

Feedback from a real guest