Villa Carolina

Generally some bits and bobs around the place a bit tired and could use a refresh (however the fact that they haven’t been is reflected in the price). It’s a simple place without fancy frills - and that worked for us. The patio furniture is tired and the lounge needs another chair - but everything is in working order. Pool towels - these are in the promotional pictures and as such should really be provided. Luckily we brought some spares. Smart TV - there is only a very basic TV that doesn’t connect to the WiFi - so if you don’t speak Spanish there isn’t anything to watch. Not a problem for us as we only tried one eve but would have been nice. These are cheap to buy and provide a bit of alternative evening entertainment for guests. Soaps, olive oil, etc. You are given a small washing up liquid (that would last a couple of days), one dishwasher tablet and one toilet roll in each bathroom (no hand soaps etc). We went out and bought all of these things… and no doubt other guests do too because you only use a small portion of these during your stay. It would be great if these could be left for future guests.

Multiple issues, most dealt with when flagged but some not. Issues dealt with quickly: short on glasses (provided), only 4 chairs on front dining area and no cushions (2 more chairs provided but only 4 cushions), only 2 room fans and 1 broken (1 replaced), dirty property including bedding unwashed (cleaned and replaced on notification), only 1 hairdryer which was broken (replaced with a second hand one), pool net for debris completely disintegrated (replaced). Issues not dealt with or responded to directly: pool was dirty and tiles falling off/ in bad condition and living room only had 1 x 2 seat sofa for 6 people. Issues not raised during our stay but which should be addressed: Kitchen only has 1 working area around 30cm wide, which considering the size of the property is very poor - there should be more work surface. All bedding under sheets eg mattress protectors etc need washing as they are all dirty, outside BBQ area needs a proper set up for cooking as they only provide a grill rack that sits directly on the coals and basically doesn’t work. There is also a kitchen door hanging off.

The pool could do with some steps gradually getting into the pool (there is a ladder ) but that’s just our preference as we like to sit half way in.

No beach/pool towels like the pictures led us to expect (green towels on every pool lounger in pics). We had to buy beach towels on first day. No beach equipment to use (umbrellas).

It was dated - needs some work to bring it up to todays standards