Villa El Paradiso Your Private Oasis in Altea

Rachel

spainhotels · 05 Aug 2024 · GB

2.5/5

“Such a shame”

The best

The villa was lovely, just unloved and needs a good clean and lick of paint. The size and location was great for a big family.

To be improved

The description says, 'air conditioning' but this is only in the top floor bedrooms and one end of the living area.There were fans to use but one was broken and this is not what we'd expect when told air conditioning. My husband cleaned the pool for us to use. I hoovered through the lower level, which didn't look like it had been done thoroughly in a while. There were lots of items that were tatty or broken and when I told the owner she replied, "thanks for letting me know.' There were lots of ants in the lower level and the owner suggested it was our fault for having food down there, which we didn't. The TV didn't work and there were no instructions left for the use of anything, when i messaged the owner she said to press the button that we'd tried several times, so we just gave up. A welcome pack of a bottle of water and milk would have been great as when we arrived late we had nothing available, with young children this was a nightmare. The catch on some balcony doors were broken so the door didn't open. It's such a shame as the villa itself has huge potential and could be stunning.

Feedback from a real guest

Matthew

spainhotels · 15 Sep 2022 · GB

4.5/5

“Superb”

Feedback from a real guest

Anonymous

spainhotels · 02 Aug 2022 · GB

5.0/5

“Exceptional”

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

8.4/10 · 8 opinions

Well-equipped for families

Nice pool and garden

General summary

8.4

out of 10

Service 8.90

Standard quality for this hotel tier, noted as satisfactory in various aspects.

Location 8.90

The location is praised due to the well-maintained pool and garden.

Amenities 8.90

Well-equipped kitchen and good pool facilities with additional inflatables.

Value for Money 8.40

Appears to provide good value considering the amenities offered.

Food and Beverage 8.40

No specific commentary, assumed reasonable for this hotel tier.

Overall Experience 8.40

Generally positive feedback from the reviews.

Villa El Paradiso Your Private Oasis in Altea