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Verified reviews from real guests who have already stayed here.
Many guests highlighted excellent service and attentiveness from the staff.
Overall satisfaction is high with a few minor complaints.
Comfortable rooms with good amenities, noted for their spaciousness and decor.
Guests felt the pricing was reasonable for the quality and service received.
Breakfast was generally well-received, though some suggested it could be improved.
The hotel is slightly distant from main attractions, but still accessible.
“Way too expensive but I’m aware of high demand at that time”
Very spacious room
Lumpy bed Breakfast not included even though we paid over €600 for 2 nights €24 a night parking a bit much
“Staggeringly overpriced”
Cleanliness
Charged c450E per night for smallish double room with no view and a tiny hedges in terrace. Parking included bit not breakfast. Was falsely reassured the high price would guarantee quality and by the photography on the website. Big mistake!!! Location - unattractive surroundings; at least 20 mins walk to anywhere you might want to go. Distance rules out popping to sea for a swim and often necessitating bus or taxi. Left pre breakfast and didn’t return until time to shower pre dinner because of hassle involved in going back to hotel. Would have been much better to stay nearer to the beach/old town. Also no incentive to spend time at Villa Eugenia. Nowhere attractive to relax. More bed and breakfast than hotel. No lunch/dinner/room service/staffed bar. No help with bags. No in room facilities such as coffee maker. Had to ask 3 times and wait 2 days for a kettle. No robes or slippers. ‘Free’ minibar just 2 cans of Coke and another fizzy drink. Plastic bin and glasses. Swimming pool looks fab on website but the area is not well maintained feels grotty. The pool is weirdly constructed with shelves at either end so you can only swim 4-5 strokes before turning around. Regretted having pre paid in full - wouldn’t have stayed there otherwise. Plenty of alternatives were still available at a fraction of the cost
“Lovely small boutique hotel”
Beautifully decorated rooms and lovely pool area
No honesty bar - needed to get staff to open fridges for cool drinks and not always readily available
“Excellent”
“Wonderful!”
Clean and comfortable hotel. I loved the pool!
Wish there was a gym of sorts :)
“The rooms were excellent. Fantastic car parking. · Cons: No bar. Not enough beds round the pool, and the few they had were uncomfortable. It was a 25-minute walk to the old town, not 10 mins advertised.”
The rooms were excellent. Fantastic car parking.
No bar. Not enough beds round the pool, and the few they had were uncomfortable. It was a 25-minute walk to the old town, not 10 mins advertised.
Villa Eugenia Boutique Hotel · San Sebastián
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