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Verified reviews from real guests who have already stayed here.
Reviews praised the attentive and friendly staff, highlighting exceptional hospitality.
Overall, guests were very satisfied, stating they would return.
The hotel's beautiful hillside location was appreciated, though access was noted as challenging.
Amenities like the restaurant were highlighted positively.
Guests enjoyed large, comfortable rooms with spectacular views.
General sentiment indicates a fair value corresponding to the experience.
“This is a hidden gem!”
I stayed at this hotel mid July 25 whilst enroute to Gibraltar. I would most certainly give this Villa style hotel 5 stars plus! The location is over looking Málaga with a mountain range at the side of the hotel. You will require transport as Málaga is a 15 min drive. The views from this Villa hotel are beautiful. The staff are extremely helpful and friendly. Free water, tea and coffee if you desire. There's a restaurant, however I didn't use it but the menu is substantial. The rooms are comfortable bed and pillows are excellent. There's a safe, fridge, ironing board,TV, tea making facilities with the usual bathroom with walk in shower. Car parking is free and on site. There's also a swimming pool and terrace area with great views. Breakfast is amazing and a la carte. Highly recommended
“Needs Major Improvements in Service”
Hotel with an open view, parking with plenty of available space, coffee machine and self-service water fountain. Elevator available
During my stay, I noticed a lack of hospitality and responsiveness from the staff. I reported my noisy neighbors three times, but I was laughed at and no action was taken. The breakfast was very limited: three slices of cucumber, three slices of tomato, and a few pieces of cheese. It’s also frustrating to have to choose between three set menus offering very poor variety. The self-service coffee machine only served black coffee, you have to ask for milk at the reception every single time. There was no entertainment or music in the hotel; you really have to enjoy doing nothing. The hotel is located at the top of a very steep hill, be careful with your car’s undercarriage when arriving. Overall, I was quite disappointed with both the services and the staff.
“Away from the noise”
Location is amazing on top of a hill. You do need a car or rely on taxis. Very friendly staff, breakfast is basic but ok.
A bit pricy for fairly tired and not exceptionally clean rooms. But maybe that price is consistent across Malaga.
“Perfect relaxing stay”
A beautiful and relaxing place to stay and enjoy the view. The restaurant offers delicious food. The staff is very kind
This is not a complaint but you'd better have a car if you want to stay here.
“The best part of our stay was Lester, the member of staff who welcomed us and was beyond helpful and kind. Our breakfast was also brilliant. · Cons: sound proofing is not great and we could hear people in the shower and noise in the corridor”
The best part of our stay was Lester, the member of staff who welcomed us and was beyond helpful and kind. Our breakfast was also brilliant.
sound proofing is not great and we could hear people in the shower and noise in the corridor
“Pleasent stay but not worth the price. Bit too expensive for the service.”
Decent view from the room, parking, fridge in the room and decent pool.
Didn’t keep promise to. Phone doesn’t work & the thermostat from the 90’s. Cant keep the room cold enough. Restaurant is very expensive
Villa Guadalupe · Málaga
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