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Verified reviews from real guests who have already stayed here.
Location was good, near the mall.
No feedback provided, assumed standard quality.
Guests mentioned the owner Ana as very attentive and caring.
Good space and nice yard with a grill, but some amenities were lacking.
Mixed experience due to issues but overall enjoyable.
Value affected by issues with room setup and damages.
“Pleasant”
The location of the accommodation was pleasant. The view was nice. The cleanliness and size of the apartment were really sufficient.
Cracked glass on the windows. The windows could not be closed and since we had a small child it was dangerous. In every accommodation in the Canary Islands we found at least water upon arrival, here there was nothing. Immediately after arrival we had to do shopping instead of relaxing.
“Nice villa could be exceptional”
This could be a truly 5* villa if the owners took a bit more care and attention to their property , overall it is furnished to a high standard and has great facilities .Lovely pool and views ,great showers in both bathrooms and a well equipped kitchen . Beds are super king size and very comfortable.The villa also has A/C (although doesn’t work in lounge owners say they are waiting on parts but this was mentioned in a previous review from a few months back ) Nice BBQ and outside seating area We would definitely book again if the maintenance issues were resolved
A/C broken in lounge No instructions for any of the appliances en-suite bathroom door has no handle or lock pool decking loose in parts plant pots cracked window cracked No cushions on some of the sunbeds No pillows for sofa bed Hostess could be more responsive
“probably the worst Villa we’ve ever stayed in”
clean
everything was broken or damaged , a hole in the front room , the cot was broken , the microwave was damaged , a cupboard was broken , the air conditioning blew all the electrics if we turned it on , the patio furniture was broken , table tennis table broken , decking damaged and not safe in places , none of the patio doors locked , a door had shattered glass , the door to get in was stiff - a maintenance man came on day 4 of the holiday with a 2nd cot that was still damaged , our 1 year grand daughter had to sleep in mummy n daddy’s bed , he rang the owner who offered us 50% off if we book again once all work is done but doubt we would go back so here I am
“Lovely spacious villa”
The villa is very spacious and well-equipped. Linen and towels were fresh and of a high quality. We were only there for one week but made good use of the laundry and kitchen facilities. We obviously had to buy our own laundry products, which is fine. But they were barely used as we had to leave them so I'm hoping owners would see fit to leave what we didn't use for the next visitors to the villa. That would be a nice gesture. The communal pool area was immaculately clean and very well equipped and maintained. Ana, our host, was extremely helpful when needed and always got back to us promptly when we contacted her.
Due to the time of year, the private pool and garden area got no sun, which was a shame but unavoidable. We couldn't use the pool as lack of sun made it too cold. Thankfully the communal pool area didn't suffer that way and we made good use of that on the days we chose to hang about the villa. There is WiFi available however it didn't work at all upstairs. The bedrooms are spacious but lack any mirrors, which was a shame as who doesn't like to check themselves out head to toe before going out! I had no complaints about the location although if you're not 100% mobile it could pose frustrating for sime. The villa is situated at the top of a steep hilly area but there are shortcuts using stairs to get down to the shops, bars and restaurants. And taxis are cheap for getting back, and essential at night or if you've been supermarket shopping.
“enjoyable but WiFi not working was a big negative. For the price, I would have thought broken items would have been dump”
The physical property was amazing! Great location for a family and the light effects on arrival were a lovely touch.
There was no WiFi, though it was advertised as being included. 4 of the pool side seats were broken and there were a lot of things damaged around the property. Windows, shelves, locks etc
“complete waste of time and money”
nothing the place was dirty and many things were broken or missing
everything. the Villa was not as advertised smashed window. broken garden furniture smashed plant pots. mouldy chopping board. chipped tiles no kettle no iron. microwave plate was missing. smelt of Mouldy and cigarettes
Villa Happy Dreamer · Puerto Rico de Gran Canaria
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