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Verified reviews from real guests who have already stayed here.
The property is in a prime location close to amenities and the beach.
Standard service expectations for a property of this tier; while some issues were reported, they were addressed eventually.
Not explicitly mentioned, hence presumed standard for hotel tier.
Mixed feelings due to cleanliness issues and lack of proper maintenance, despite enjoying the location.
Facilities were considered decent, but also highlighted issues like uncleanliness and inadequate kitchen items.
Given the multiple complaints related to cleanliness and room quality, the value perceived may not align with expectations.
“Awful, so disappointed.”
Good location.
Everything. The villa and the outside areas is absolutely filthy. The chairs, sun beds, beds, bathrooms, kitchen etc were all so dirty and dated. I will describe a few of the issues we had; The pool turned all the children’s hair and clothes green after a few hours. Someone came and fixed this after 3 days. The kitchens were completely inadequate, everything is falling apart or doesn’t work. Everything in the kitchen had to be throughly washed and cleaned before being used. The dishwasher stank. We spent hours cleaning when we first got there. The chairs and all seating areas were again filthy, worn, dated and not fit for purpose. 2 bedrooms have damp all over the ceiling and walls. The wardrobe door fell off on day 1, almost on a child. Someone came to look at it however he never returned. The same with the parasol, no one came to fix that. The sun lounger beds were horrendous. The agent replaced these on day 2, however he didn’t replace the chair ones. These were filthy, ripped and weren’t fit for a dog. Thick cobwebs were all over the villa. The towels were thin and unusable. The villa is unsafe and nothing like the photos shown. Air conditioning is in the bedrooms, not in any other area as advertised.
“Exceptional”
Walking distance to beaches and town Cleaness equipment provided Communication with Sun & Sea Homes Assistant if required
Could have done with more and better quality towels Nothing else
“Great holiday!”
We liked everything about the property. The house is big with six bedrooms. Both floors have its own kitchen. The pool area is great, plenty of room and sunbeds. The location is also great - beach is only 900m away. All the restaurants and cafes are also in walking distance. The host was friendly and answered all my questions fast. Thank you!
“Very good”
Lovely size villa, spacious and superb outdoor area. Location wonderful
Few tweaks would improve it: No mirrors in bedrooms Towels small and thin, Some extra blankets/fleeces in wardrobes grubby No welcome pack Basics lacking: no tea towels, wash up liquid etc.
“Exceptional”
Large, spacious house. Well-equipped kitchen.
Nothing
Villa Isabel by Sun & Sea Homes · Moraira
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