Villa Jardín

Villa Jardin had several issues that significantly affected our enjoyment. The ceiling fan in the lounge was broken, leaving us with no air movement on hot days. Additionally, the safe in the bedroom was broken and needed to be fixed. The pool heater was also broken, rendering it unusable. The pool net and the parasol umbrella were broken as well, causing dirty pools and no shade option in the garden. Moreover, we experienced a complete lack of hot water for over a day when the hot water boiler broke. Lastly, dealing with the ant infestation in the villa was a major hassle. Although Luna Villas, the management company, did address most of the issues, it was inconvenient to have the maintenance man visit repeatedly. Furthermore, our request for a compensatory payment for the hot water issue, along with all the other various issues, was ignored.

Lack of air con however the ceiling fans were fairly good and with the windows open with the breeze it was generally cool enough.

Although the host kindly left us a bottle of water and a bottle of wine , I would have preferred even if we had to pay a small package of basic necessities:- ie sugar , tea, coffee , milk bread etc . Therefore saving a trip to supermarket as soon as we got there . The bathrooms only had 1 toilet roll each , which was not enough : ( so another trip to supermarket. We were left adequate amounts of bath towels , but no towels for the pool. Most villas I have stayed leave both bathroom toweIs and pool towels for their guests . Finally I would also advise they have a look at their current fridge as it was not very cold .