Villa Mala Garbo by Sealand Villas

Somewhat dated interior, but everything worked although we had to have an engineer out to adjust the timer on the air-conditioning as it was not coming on when it should.

It was perfect

Stolen jewellery by a staff member at our Villa. We would warn anyone against booking with Sealand Villas and their incompetent, rude and unprofessional staff. I have delayed writing a review of our experience with Sealand Villas management company because we were hoping for a resolution to the theft of my jewellery from our Villa. There has been no resolution. Some £8,500 of gold jewellery was taken from our Villa during our stay. No sign of any forced entry to the property; a targeted theft with no other items taken and no disruption in the villa. We filed a police report with the Guardia Civil and they also believe this was an inside job by someone who had prior access and knew what they were looking for, though to date this cannot be proved (as well the management company know). During our stay, we had multiple staff entering the property due to several problems. This included cleaners, electrician, grounds keep, maintenance, pool cleaner. Sealand Villas didn’t even bother to contact me when told about the theft by both myself and the police. They had no explanation for why they didn’t reach out to me. When we eventually went to their office and demanded a meeting, their staff were rude, defensive and completely unwilling to take any responsibility. They told us they would conduct an internal investigation. This has not happened. We have repeatedly emailed them for an update and had little to no response. One staff member - Javier- even wrote to me the day after the break in to tell me that it was my fault the jewellery was taken as we had not used the safe provided - a safe that was inaccessible from day one of our stay. A terrible way to handle a situation in which your customer is clearly devastated by what had been taken.

The air conditioner was not functioning, even during its scheduled operating time. I strongly believe there shouldn't be a scheduled time for the air conditioning, especially during the hot summer months. It's particularly challenging for women who need to blow dry their hair and get ready in such conditions.

Kitchen and bathrooms a little bit tired.

It was a little hard to find, but we updated the location on Google Maps, so will hopefully not be an issue in future.