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Verified reviews from real guests who have already stayed here.
Service was generally appreciated, although a few guests had complaints about wait times.
The hotel is located in close proximity to many key landmarks and public transport.
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Guests consistently mentioned cleanliness as a positive aspect.
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
“Lovely Villa in a great area, we will be returning at some point in the future.”
Great property, well presented and clean. Good location.
There is a primary school playground adjoined to the back garden of the villa. This was not mentioned on the property listing, there was a lot of noise from the playground early in the morning and on numerous occasions items were thrown from the playground into the villa garden, close to hitting us when we were sat by the pool. Which is unfortunate because Apart from this I cannot fault the Villa in any other way.
“Spacious villa with all needed facilities”
A very-truly very!-spacious villa with a veranda, open swimming pool, and all the facilities needed for a comfortable and enjoyable stay. The villa has two levels: a large hall, kitchen, one large bedroom, and a smaller children’s bedroom on the first floor. The ground floor features three additional bedrooms - note that one of them is a walkthrough room. The veranda is very comfortable, equipped with two tables, and there are two more tables on the property. It also offers a beautiful mountain view. The swimming pool is large enough for a proper swim and is equipped with sun loungers. There's space to park several cars on the property.
We lost hot water for a couple of days. The host tried to resolve the issue, but unfortunately, it wasn’t fixed during our stay. It's worth mentioning that the host proactively offered a partial refund for the inconvenience
“Awesome property, fantastic location and amazing host!!”
“Superb”
“Great stay for a family of 9”
Lots of different spaces to relax, definitely big enough for a family of 9. Pool was lovely, not at all slippery on exiting the pool which was great! Villa was spotless, no issues with cleanliness. Appeared exactly as the photos do! Kitchen well equipped with everything required, and working air con in all key living spaces and bedrooms was perfect! Easy parking for rental car, and agency very accommodating with early baggage drop off and awkward check out time.
Location was good, but in a very hilly area so not great for anyone with mobility issues - we did know this before booking so this wasn't a surprise. A few minor maintenance issues should be looked at, but these did not cause us a problem as very minor! (Outside lights not working, but given it got dark at 10pm this was not an issue), and the back door got stuck on the last day which Rania swiftly fixed!
“Exceptional”
Villa Pino · Altea
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