Villa Tami

The villa pool was disgusting and reusable with cigarette butts in the pool around the pool was paint flakes everywhere The villa itself had a damp smell to it It had exposed live wires There’s no hot water so freezing cold showers The bedding and towels provided were so smelling my daughter was almost sick from the smell of her towel we had to go buy some and the bedding we had to strip and wash before we used it There was no one to meet us on arrival nor did we see anyone through the whole stay The WiFi was hit and miss unfortunately

Cleanliness upon arrival was unacceptable: food crumbs and hair on floors and furniture, a dirty fridge and cooker, and bed sheets and towels that had to be washed before use. • The pool was unusable — it was dirty on arrival and never cleaned, despite a promise of twice-weekly maintenance. Paint from the walls was chipping and falling into the water daily. • No basic toiletries or cleaning supplies were provided, despite being listed as included. We had to purchase essentials like hand soap, dishwashing liquid, and surface spray. • Serious safety concerns: exposed electrical wires in ceiling light fittings, dangerously hot water taps with reversed controls (which caused a burn), and loose/damaged furniture. • The downstairs room had damp issues and a strong musty smell, making it unusable. • No hot water was available in the upstairs showers during the day, limiting bathroom use. • There were leftover items from previous guests, including alcohol and half-used toiletries, which was not only unhygienic but inappropriate for guests with specific religious beliefs. • No proper garbage disposal setup, which led to bags piling up and attracting insects — again, a hygiene issue. • The air conditioning only had one freezing setting with no temperature control, making it uncomfortable. • Despite warning guests not to leave rubbish behind, there was nowhere to properly dispose of waste.

The upstairs shower a few mornings had no hot water.

As the Villa is quite new it is not well-known with taxi drivers or on Google maps. Our driver dropped us a bit far back down the road and it was dark so we found it very difficult to locate the house initially. A sign pointing down into the cul-de-sac would be really helpful and/or a sign on the gate up to the line of houses, especially for those arriving at night. We were lucky to meet a lovely local woman, Lisa, who helped us find the house and work the lockbox for the key which was difficult to navigate. It would have been helpful to have a towel change for a 5 night stay as well.

Unfortunately the pool was unusable for the entire stay as it was not clean, leaves, cigarette butts ans dead insects floated in the water. It states on the website that pool is cleaned every 2 days but this did not occur. I contacted them a week in to our stay and got a very prompt response stating someone would be out to clean it. Unfortunately nobody came. I contacted again a couple of days later but it was a weekend and unfortunately there was no response until Monday and by that stage we had already checked out. I will say it didn’t impact our stay negatively as for the time of the year a pool wasn’t essential. But it would have been nice to have the option of using the pool.