Villa Vernissa

Victoria

spainhotels · 27 Sep 2024 · GB

2.5/5

“The villa has a lot of potential but it needs some modernising and some work on the cleanliness.”

The best

Our host was very responsive and helpful throughout our stay. The surroundings of the villa were beautiful and it was very peaceful. Really good restaurant within walking distance - although beware of the traffic on the road. The outdoor cooking area was nice.

To be improved

Cleanliness: this needs to be improved on. A lot of the kitchen equipment was dirty when we first arrived and the dishwasher didn't work well so we had to hand wash everything. There were also so many ants everywhere (despite us leaving no food out). The ant traps did nothing to fix the problem. The pool was also not clean when we arrived and it took 2/3 days for this to be fixed in order for us to use it. Although we did get a partial refund for this which was welcomed. The kitchen could do with just some basic upgrades as well. Like new tea towels, knives etc - everything seemed like it was 20 years old. The main oven didn't work which meant we had to use the temporary oven on the counter top which took away a big proportion of the surface space. There was a second kitchen that you could only access from outside but we had trouble getting any of the hobs to work out there, and there was no fridge so it wasn't very useful. There is also only one shower in the villa (2 toilets) which was quite difficult to manage with 5 of us, it would be a real struggle with many more people staying in the villa. The aircon is only in the bedrooms so the rest of the house can get quite hot. There also a lot of mosquitos because the doors need to be open for the villa to cool down.

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Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

5.0/10 · 1 opinions

Responsive host

Beautiful surroundings

Peaceful

Nearby restaurant

General summary

5.0

out of 10

Location 7.00

The villa's surroundings were beautiful and peaceful, plus a good restaurant within walking distance, but the road traffic was a slight concern.

Service 6.50

Service received mixed feedback. The host was responsive, and a partial refund was given, but there were issues with the maintenance of the pool.

Food and Beverage 6.00

No direct comments about the villa's food offerings, but the nearby restaurant has a positive mention.

Room Quality 5.50

The villa has potential, but the quality of amenities such as kitchenware and one main oven not working affected guest experiences.

Overall Experience 5.00

The overall experience was hampered due to maintenance and cleanliness issues, despite the responsive service and peaceful surroundings.

Amenities 4.50

Amenities were lacking, with nonfunctional hobs in the second kitchen, absence of a fridge there, and only one shower available for multiple guests.

Villa Vernissa

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Villa con piscina privada

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Villa Vernissa

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Villa con piscina privada

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