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Verified reviews from real guests who have already stayed here.
Excellent location with a beautiful setting for relaxation.
Food quality was excellent, with a varied and delightful menu.
Staff were attentive and helpful, ensuring a pleasant stay.
Overall, a delightful and memorable stay.
Standard quality for this hotel tier.
Amenities were adequate for a high-standard hotel.
“Investment needed”
Quite, small, peaceful - staff are always friendly and helpful..
Having visited several times over many years, it's sad that no investment has been made in this hotel - furnishings looking tired, mattresses could do with replacing, no obvious interest by management in feedback from guests or staff - especially in relation to the food! We have returned because it's quiet and small and staff are friendly - we are always hopeful. Doubtful we will return again, which is a shame..
“Lovely property let down by poor service”
The setting is great with big rooms, a large heated pool and a hot tub. It was never too crowded, and we had the pool to ourselves the two times we used it. We found the food in the evening to be high quality.
The service really let the property down for us- there weren’t enough staff and some of those we did meet were poorly trained. Simple things like ordering a drink or a coffee, getting a cushion for a sun bed or ordering breakfast proved difficult. The staff were friendly and clearly trying their best, but at this price point we expected better.
“Exceptional”
Although just minutes from beaches and good restaurants, Villa Vik was a beautiful retreat from the hustle bustle of the tourist areas. The staff is friendly, and the rooms are pristine. The grounds are filled with private retreats to read or relax in the sun.
Internet in the rooms could have been better. Coffee available outside of breakfast hours.
“Perfect”
Everything was perfect. A truly peaceful accommodation in a nice location. The food was also great. The hot tub also helped a lot after a long day.
“Good”
Excellent food, friendly efficient staff.
The hotel was understaffed sometimes has to wait for staff who were expected to multitask. The beds were very hard and uncomfortable. No lift made moving suitcases difficult.
“Good”
Breakfast buffet good. Quiet. Beautiful building and well kept garden. Nice pool and jacuzzi. Outdoor breakfast possible. Dinners ok.
Most of the time understaffed: one waiter responsible for reception, bar and breakfast/dining room? Wifi coverage in rooms unusable, in the bar ok.
Villa VIK - Hotel Boutique · Arrecife
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