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Verified reviews from real guests who have already stayed here.
Standard quality for this hotel tier with prompt assistance and support.
Overall a pleasant experience with some minor issues.
Very well located for exploring various tourist attractions on foot.
Kitchen facilities are very complete, enabling good meal preparation.
Common areas are spacious and comfortable, great kitchen facilities.
Good overall quality with necessary heating and cooling equipment.
“Exceptional”
nice location,smooth check in,no noisy
“we were with 14 people, still lost of unused spaces. And everybody was happy”
it is abit pricey, but it communication and the rest was good
“Superb”
The vast spaciousness allowed our families to share the floor together. It's closer to Museo del Prado end and to walk towards plaza mayor prepare uphill.
Nothing mayor, the receptionist at the head office lacking service n helpfulness.
“Highly recommend this property for large groups. The number of bathrooms was so helpful. Great, safe location.”
Excellent location. Hosts were very responsive and helpful. The apartment was a great size for our large group.
“Pleasant”
“A very good accommodation for big groups. Great location. Nice and informative hosts.”
It is in a great location. The instructions were easy. Very nice facility with everything that is needed. We really enjoyed our stay.
We didn't like the extra charges. I think that you should advertise a price and then there shouldn't be any extras. We are on a school trip and we budgeted for a certain price and then there were extras that were added. We should know ALL of the costs up front.
vip LETRAS, by MONARO · Madrid
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