Vistas Plaza Charco - Taoro | Hotel en Puerto de la Cruz

Kalnietis

spainhotels · 20 Mar 2025 · IE

5.0/5

“Exceptional”

Feedback from a real guest

Anna

spainhotels · 21 Dec 2024 · PL

4.5/5

“Superb”

The best

The apartment is spacious and well-maintained. It has all the amenities described in the listing. The balcony offers a view of the city and Taoro Park, with beautiful sunrises. There is a swimming pool on the roof of the building. The location is perfect for those who want to use bus transportation around the island or enjoy the city's nightlife. Communication with the host was good. The reception is open 24/7. Wi-Fi was very stable.

To be improved

The only downside is the noise - live music from nearby bars plays loudly until 4 AM every day. Closing the window helps a bit, but earplugs were still necessary for sleeping.

Feedback from a real guest

Ian

spainhotels · 29 Oct 2023 · GB

4.5/5

“Superb”

The best

Location was amazing, right in the heart of the town.

To be improved

Nothing I didn't like really but my only gripe was when it came to speaking to the staff who manned it, lucky my fiancee is Spanish as I know only basic Spanish, nowhere near a full conversation level and when it came to letting them know I was checking out at an early time they knew zero English which is weird for a hotel where English people stay. I ended up having to send my partner down instead for the same conversation in Spanish and she suggested they do some dualingo while sitting at the desk overnight while they're not busy. Overall a great stay though and that was just 1 thing, quite important though if you're meant to inform the staff of an early leave so maybe learn how to say ill be checking out early and the time in Spanish before the trip.

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

9.6/10 · 13 opinions

Great location

Excellent service

Beautiful balcony view

General summary

9.6

out of 10

Service 10.00

The staff's friendliness and service were highly praised.

Location 10.00

The hotel is centrally located, making it convenient for guests.

Overall Experience 10.00

Overall experience was positive, with highlights on location, service, and cleanliness.

Value for Money 9.72

Guests felt they received good value based on the overall experience.

Cleanliness 9.52

Guests mentioned cleanliness positively but noted issues with pool access.

Room Quality 9.52

Rooms were generally well-received, with some comments about bed configuration.

Vistas Plaza Charco - Taoro