Vive la esencia Madrileña para 6 en Santa Ana 6

We had a wierd situation with another family opening up our apartment, contacted the property because we felt unsafe.

Door was unmarked and although the host sent instructions, it was not easily located. The entrance is directly on the street, and at times it was very busy outside, creating a feeling of insecurity. Information on Booking.com says that the apartment is Accessible and all on one level. In fact the bedrooms are downstairs and have no windows. There were no amenities such as coffee pods or laundry detergent and the shower gel was delivered after we checkedin

There was some confusion on arrival as the owners didn't text us with the video of how to get in and the key number until we were outside which made it difficult to access but a friendly local helped out and we got in. Take note it says that the apartment is all on the ground floor but bedrooms are in the basement down 18 stairs. Fortunately we all managed although our friends struggled a little the photos appear to have one bedroom by the kitchen. Other than that a handrail would have been a boost on the stairs. Apart from that all was good and would consider again.

Entrance of property was not easy access because of people dealing was very useless very difficult communication 😡