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Verified reviews from real guests who have already stayed here.
Frequently praised for its excellent location.
Mixed reviews on service, although some noted good response to queries. Standard quality for this hotel tier.
Mixed feelings due to location and price; some positive aspects noted but significant cleanliness issues.
Not specifically mentioned in reviews, standard quality for this hotel tier.
Good value considering location, but lack of cleanliness affects overall value.
Complaints about noise and maintenance issues, but some rooms were comfortable.
“Good”
Apartment was noisy
“Great location. Faulty hot water but fixeable after contacting maintenance team”
The location
There was no hot water although the responsiveness from the property manager was ok after a follow up.
“Very good”
“Very good”
Excelente location and a great flat!
A may get a little bit noisy!
“Pleasant”
Clean apartment.
Kitchen was not well equipped; only 3 glasses, a few knives. No dishwasher, although it said in the description. Lots of noise from the hallway/stair in the night.
“OK for the one night but I would not stay again.”
On-site assistance
Communication with the host was not good. I received a message that my room would be ready early, I assumed that meant I could check in prior to 3 PM. This was not the case because the door code didn't work. The person who was cleaning rooms on a lower floor was kind enough to open the door so we could leave our luggage in the room but we had to come back after the original check in time, which was misleading. Also, there was not air conditioning in every room so one of us was hot that night. Also, the bathroom fixtures were broken, rooms were dirty and some rugs in the apartment were not safe.
Vive una experiencia para 7, en Santa Ana 6 · Madrid
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