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Verified reviews from real guests who have already stayed here.
Hosts and staff are repeatedly described as responsive, quick in communication, and helpful (extra towels provided, easy self check-in with pin); check-in noted as uncomplicated.
Location is often praised: near metro (5 min in one report), within walking distance to city centre (about 20 min), quiet/residential area; one review mentions no nearby metro but most cite good proximity.
Kitchen generally well-equipped but recurring complaints: insufficient towels/toilet paper, no dishwasher in some units, coffee machine unusable due to missing cups, no luggage storage after checkout reported.
Multiple reviews report strong cigarette odor, evidence of poor cleaning (possible cockroach), and shortages of basic supplies (toilet paper, towels). Several guests explicitly complained about lack of thorough cleaning.
Mixed: some found rooms spacious, clean and comfortable mattresses; others noted lack of privacy for open-plan beds, ground-floor exposure, and noise from building plumbing affecting comfort.
Several guests felt the property was too expensive for the issues experienced (cleanliness, missing supplies); one review notes it 'costs little' but overall sentiment leans negative on value.
“Apartment was clean and spacious. It had good cooking and relaxing area. The ac unit was dripping but they came to fix it during our stay. The location is perfect foe visiting lots of areas of the city bwing only 3 mins walk from a good metro stop”
Apartment was clean and spacious. It had good cooking and relaxing area. The ac unit was dripping but they came to fix it during our stay. The location is perfect foe visiting lots of areas of the city bwing only 3 mins walk from a good metro stop
“Everything · Cons: Nothing”
Everything
Nothing
“Nice”
Nicely equipped appartment, everything was working, The metro and the tram station only 6-7 min walk. The appt. is groundfloor, one within a bunch of 6-7 similar converted groundfloor appartments. Because of the brick structure and the curtains one cannot see from the street inside the flat. AC is essential in the summer in Valencia. The contract was on-line, the management as well; we were given two codes via booking message to get in.
A late check-out was not possible, which was not the fault of the manager, we were just simly unlucky.
“Good place in general, excellent location but not so well equipped.”
Newly refurbished, nice furniture. Good location, close to metro, bus and tram. Walking distance to the center.
Not so well equipped. 2 rolls of toilet paper for 5 nights for 3 people. Very few dishwashing liquid. Not sharp knives. No salt, oil, etc. Cockroaches almost every day. You can hear noises from other flats, water flowing, etc. cannot hang towels in the bathroom. Smell from the bathroom.
“Very clean, great location and had everything we needed!”
Very clean, great location and had everything we needed!
“Poor customer service”
New apartment, good bed and pillows.
In the apartment number 1, A/C machine makes noice every 10 seconds when there is less than +27 in the machine. I reported it inmediately to the staff but they responsed to my message next morning by asking a video! I sent videos but staff told they didnt receive it and asked to send via email!! I asked them to come to see it after we checked in, but nobody came. I dont want to spend my holiday by sending messages, recording videos etc. and nobody came or cared. We couldnt sleep with A/C due to noice, so it was quite hot. Hand soap as well didnt work, no towels for kichen. Very poor customer service!
VLC HOST - Molinell · Valencia
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