Name: VP SOGNIO Metropolitano
Address: Reina Victoria, 12, Madrid, Spain
Rating: 9.2

Harish

spainhotels · 26 Jul 2025 · AE

4.0/5

“Cons: Upon asking I was informed I could have a late checkout. However on the day of the checkout I was informed I’d have to pay 10euros per additional hour. If that’s policy it should have been communicated when I asked for the late checkout. I didn’t end up paying but was just not a good experience explaining it all.”

To be improved

Upon asking I was informed I could have a late checkout. However on the day of the checkout I was informed I’d have to pay 10euros per additional hour. If that’s policy it should have been communicated when I asked for the late checkout. I didn’t end up paying but was just not a good experience explaining it all.

Feedback from a real guest

Khralenkova

spainhotels · 23 Jul 2025 · BY

4.5/5

“Everything was very good · Cons: View from the room”

The best

Everything was very good

To be improved

View from the room

Feedback from a real guest

John

spainhotels · 23 Jul 2025 · ES

4.5/5

“Nice hotel in a quiet area”

The best

Clean modern room with friendly staff just a few meters from the metro.

Feedback from a real guest

Aleksandr

spainhotels · 22 Jul 2025 · RU

4.5/5

“Really clean, great location · Cons: Breakfast”

The best

Really clean, great location

To be improved

Breakfast

Feedback from a real guest

Marie

spainhotels · 15 Jul 2025 · AU

4.5/5

“Ultra clean, lovely staff, great breakfast!”

The best

The front reception staff were fantastic- Especially Frederick who was ultra helpful and went out of his way to get some information for us!!! Top Bloke!!!

To be improved

Nothing!

Feedback from a real guest

Georgi Chaltikyan

spainhotels · 08 Jul 2025 · DE

4.0/5

“Overall, an excellent facility – very modern and clean, with a perfectly comfortable bed, an excellent bathroom, and nice staff. · Cons: 1. Strange room coffee – only small espresso cups, only one capsule per day free, and no possibility to order a normal big cup of coffee in the room! 2. Even when the electricity in the room is off when you are gone, the power sockets should still remain active so you can charge your devices! Also, the AC system should normally work day and night in a hot city as Madrid is, and not only when you are in the room with the room card in the socket.”

The best

Overall, an excellent facility – very modern and clean, with a perfectly comfortable bed, an excellent bathroom, and nice staff.

To be improved

1. Strange room coffee – only small espresso cups, only one capsule per day free, and no possibility to order a normal big cup of coffee in the room! 2. Even when the electricity in the room is off when you are gone, the power sockets should still remain active so you can charge your devices! Also, the AC system should normally work day and night in a hot city as Madrid is, and not only when you are in the room with the room card in the socket.

Feedback from a real guest

VP SOGNIO Metropolitano