Waou Plaza de España I - Alquiler Corta Duración

Olha

spainhotels · 21 Apr 2025 · UA

4.5/5

“Amazing apartment in the heart of Madrid. Would definitely recommend it!”

The best

The location was perfect - right on the Plaza de España, close to the Royal Palace and 30-min walk to the Prado Museum. The apartment itself is well-decorated and equipped with everything you would need for a comfortable stay - iron and ironing board, hairdryer, kettle, toaster, coffee machine, microwave, oven, etc. There were also high-quality hair care products in the bathroom. The staff were very friendly, they responded almost immediately to all my messages here on the platform. We were also allowed to check out a bit later (13:00 instead of 11:00). The apartment could be opened both with a physical key and via the app. It was quite convenient for us, however, in the last few days there was some malfunction with the lock, so it was easier to open the door with a key rather than via the app.

To be improved

If you need to leave your luggage somewhere before the check in or after the checkout, the property offers a paid locker service. However, the lockers are located quite far away from the apartment, so you need to take metro or bus to get to them. And they are quite expensive - there is no hourly rate and you can pay only for a full day usage. There is also no window view from the apartment as the windows face the inner yard, however that wasn’t a problem for us.

Feedback from a real guest

Gerry

spainhotels · 02 Oct 2024 · GB

5.0/5

“Exceptional”

Feedback from a real guest

Mateus

spainhotels · 10 Sep 2024 · GB

4.0/5

“Very good”

Feedback from a real guest

Ružica

spainhotels · 29 Aug 2024 · RS

5.0/5

“Exceptional”

The best

Very beautiful apartment on very nice location. Royal Palace, Plaza Mayor, Gran Via and other city centar atractions on walkable distance. Entrance in the apartment is digital trough aplication but if you ask they will provide you physical key. Highly recommend.

To be improved

Everything was alright.

Feedback from a real guest

Pan

spainhotels · 01 Aug 2024 · TW

4.5/5

“Superb”

The best

This apartment is beautiful and comfortable for a couple! You will have to buy laundry powder or detergent for the washing machine.

Feedback from a real guest

Maria

spainhotels · 16 Jul 2024 · GB

4.0/5

“Not a BnB...”

The best

The apartment was very nice, great location. Good amenities nearby. Easy to access. Comfortable bed. Good wifi.

To be improved

No amenities whatsoever. There were not even coffee capsules (for a coffee machine that was there, so not even one for you to see what to purchase) or tea, cooking equipment but not even the essentials (oil, salt, sugar?), washing machine but no washing liquid/pod at all, no cleaning was offered during a 6 night stay (?) not even offered when asked. No cleaning products for one to even try to clean something, a broom if something falls on the floor or a mop or even a kitchen towel to wipe off the kitchen. For the price paid, I would have hoped for a better experience. Reported that the shampoo pump in the shower was not working, they acknowledged the complaint but did nothing about it. No paper napkins/kitchen roll to use. Scissors in the kitchen were dull and did not work at all. No instructions on how to use the A/C as it's a bit old and not easy to understand how it works straight away.

Feedback from a real guest

Waou Plaza de España I - Alquiler Corta Duración