Welcome Nao Malasana - Gran Via

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Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

The best

Good location

Friendly staff

General summary

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out of 10

Location 10.00

Many guests praised the excellent location of the hotel.

Food and Beverage 8.71

Not specifically addressed in reviews, hence aligns with target overall rating.

Overall Experience 8.36

Overall negative experiences overshadowed by poor service and cleanliness, but location is a positive aspect.

Service 7.63

Mixed feedback on service; some mentioned good attention but many complaints about issues with payment and reactions from the owner.

Value for Money 7.15

Reviews indicate a perception of higher costs versus poor service and quality.

Amenities 7.12

Some amenities were not functioning, leading to a lower score.

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Welcome Nao Malasana - Gran Via · Madrid

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Welcome Nao Malasana - Gran Via