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Verified reviews from real guests who have already stayed here.
Guests praised the extremely friendly and helpful staff.
Overall, guests enjoyed their stay, despite some issues.
There were several mentions of the perfect location directly on the beach.
Many reviews mentioned excellent breakfast and dinner options.
Limited amenities such as a small pool and the need to rent some items.
Some reviews noted the rooms were old and needed renovation.
“Passable”
Hotel and rooms clean, cleaned on a regular basis. Very good location.
Breakfast average for a 4* hotel with poor coffee. You have to pay for better coffee for breakfast. I expected more from such a hotel and such price. Dinner better with good products, although limited choice. No hotel infrastructure. Entrance to the room practically from the street. Poor lobby at reception. No garden, only a small swimming pool. Beds moderately comfortable.
“Exceptional”
“Very good”
“Superb”
“The advantage is the hotel's location.”
The location is great, with a direct view of the ocean and the beaches. The views are beautiful, and the pool and jacuzzi are excellent. The breakfast is very good, with fresh products.
The service was artificially nice. We had an unpleasant experience on the first day during breakfast. I didn’t know it was a premium table and we were asked to leave in an unkind manner. No one offered to move our plates and we were left feeling embarrassed. The hotel is old and the rooms need renovation. The acoustics are very poor – you can hear other guests snoring and chairs being moved. In the evening there is a strong smell of food on the terrace and it’s hard to relax because you have to hide from the smell of oil.
“Exceptional”
XQ El Palacete · Morro del Jable
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