YourHouse Can Cortana

Russ

spainhotels · 04 Mar 2025 · GB

3.5/5

“Good”

The best

From the start, communication with Your House agency was 'laboured' and seemed to be a series of emails back and forth. There is nothing to identify the property from the outside and we tried four key boxes (two on adjacent property) before finding the correct key box. Once inside the property, there is no identifying which of the three apartments is Can Cortana, that too had to be done by guesswork. Once inside, the property is spacious, clean and well laid out but the heating facilities (two plug in radiators) are inadequate for this time of year (early March), the property was very cold, as if it hadn't been lived in/used over winter which made it uncomfortably cold (it was actually warmer outside). However, there are no instructions for waste disposal or other facilities e.g. towels at end of stay, including WiFi - emailing Your House (the agents) for the WiFi password, I didn't receive a reply.

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Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

8.5/10 · 2 opinions

Spacious property

Clean layout

General summary

8.5

out of 10

Location 6.80

Guests had difficulty identifying the property from the outside, but once inside, the spacious layout was appreciated.

Room Quality 6.80

The property was well laid out and spacious, but concerns were raised about the heating facilities and lack of instructions.

Cleanliness 6.50

While the property was clean upon arrival, some guests mentioned concerns about the heating facilities and overall maintenance.

Overall Experience 5.80

Mixed reviews with some positive aspects such as space and cleanliness, but major concerns about heating, communication, and amenities.

Service 5.50

Communication with the agency and lack of instructions for facilities impacted the guest experience negatively.

Amenities 5.00

Guests highlighted inadequate heating facilities and lack of instructions, impacting the overall amenity experience negatively.