Zafiro Mallorca & Spa

- My mother said she had to really insist/push at the Kids Club to do the T-shirt painting vs the regular activity for my 6-year-old on her last day: perhaps more staff or a different station is needed for this? - We had two separate rooms and both of the showers, despite being set up differently, spilled water all over the floor. Our mats were always sopping wet after every shower. The doors also don't lock so toddlers can just walk straight in! - It would have been great if the pool and the Kid's Club started earlier than 10am. Our kids wake up at 7am so we were at breakfast at 7:30am, but then always had an awkward 2-hour gap before they could either swim or do activities. - Similarly, it would be good if the pool could open earlier and stay open later. - The location is fine if you have a car or kids that are old enough for longer walks, but you should know that it is a downhill walk to the beach of about 15-20mins one-way. - No free water or juice for the kids at dinner: they do this for breakfast, but at dinner time you have to order water and it is slow to arrive, which seems pretty inefficient. - Not really something I disliked, but just something I think should be brought up to date: I think you should be able to order food and drinks via app. Most of the queues or lines were waiting to order things, and sometimes in the evening it would take a while to find someone to take our order at the stage area. An app-based ordering system where you can enter your table or lounge chair number would be much more efficient and help cut down on queues. - As others have said, the water is quite cold when you first enter. It wasn't a big issue for me, but I did notice the kids starting to chill down when they stayed in for a while.

Everything was great. The mos kindly staff we have ever meet. Only the clenaing need to be a little bit often.

Staff was not very well organized, had to ask certain things multiple times before they happened. Animation and shows were often unclear and not properly advertised. The location in Ca’n picafort is not really beautiful.

The pools were absolutely freezing! We went at the end of October towards the end of the season and I appreciate this is later in the year, but the water was absolutely icy cold. The indoor spa pool was the same. Couldn't spend more than a few minutes in the water. The hotel shop shut for the season part way through our stay at the end of October, so I didn't actually get chance to check this out. The airconditioning in our main suite wasn't brilliant, which led to a fair bit of humidity in the suite & bedroom. It worked better in the interconnected studio. No ventilation in the bathrooms either. The shower door in the studio room was missing a silicone strip at the bottom, which wasn't noticed until after a shower and the bathroom was flooded!