Zhero Hotel Mallorca

I have never been treated so bad my intire life. I had booked 3 nights, and I did not sleep at all my first night, due to a naked party in the pool outside my bedroom until 4 AM. I was really upset, told them it was ruining my holiday, and the respond was that I was free to leave, but they would not refund anything. They were not interested in discussing it either, and simply ignored me in reception. In the end I was told I had myself to blame for the whole thing. For not getting my camera out collecting evidence, for not calling the police and for not calling the number that reception told me to strictly use only for emergencies. I ended up leaving, as I did not want to risk the rest of my holiday beeing ruined, also they did not make me feel very welcomed. So that was 580 euros out the window, as I had to book a new hotel, and a full day of my holiday ruined.

Great hotel, small, not exclusive, but lovely vibe, great drinks, and what made us come back year after year: the friendly staff, that makes the stay relaxed. No strict rules. Family vibe. Close to everything as well. Portals. Illetes beach and lagunas close to. And easy access to Palma.

The most wonderful boutique hotel. The staff are amazing and the gorgeous pool area makes it hard to leave for the day! Spent many a happy afternoon relaxing here. If you’re looking for a small friendly hotel with the personal touch in Majorca - look no further!

My wife and I have just returned from spending a very pleasant relaxing few days at Zhero. All the excellent staff could not do enough to help us enjoy our stay. On first appearance the hotel looks good but is in need of some investment. It could do with of a fresh coat of paint on the exterior and with more modern balcony railings. There is no lift but that was no issue for us, however, the painted gloss stairs could do with gripper strips on them as they can be slippy. The rooms are pleasant, clean and simple. Our thanks to the cleaners who do a fantastic job. The tv did not work and could do with tea and coffee making facility in the room. The bed was very comfortable and the A/C worked perfectly. The shower was excellent and bathroom pleasant. Our balcony enjoyed a fantastic view across the bay but as I pointed out earlier the railing could do with upgrading. Maybe frosted toughened glass. The pool area was excellent and most relaxing with the the chilled vibe and relaxing tunes coming from the subtle speakers. The breakfast buffet choice was simple, healthy and first class and beautifully made and presented. Our complements to the excellent chef. As mentioned earlier , all the staff were fantastic , all smiles and went above their roles happily to ensure our stay was very enjoyable. Lucia ,Sonia, Dalila and Nadine were all the perfect hosts, very efficient and really looked after us and all the guests. All the team at the hotel left us with a lasting impression of a marvellously relaxing and happy stay at the Zhero in a great location. Muchas Gracias

Lovely hotel with a great view from the balcony. Great pool and beds, close to a beach that is beautiful but crowded. Lovely girl in the reception, we’ve got great tips from them for activities. Breakfast was ok not extraordinary and pretty expensive, but nice to sit by the pool. Loved the interior and lounge music. What could have been better is fresh juice instead of sugary nectar mixed with water. Variation in fruits and real mallorcan cheese and marmelades. Coffie was great.

My mom and I stayed here for two nights in June as my gift for graduating university. The hotel service was wonderful: Sonia, Nadine and Elena were all very accommodating to all our requests and made us feel welcome here. The breakfast foods were excellent, particularly the breads and croissants. Our room had a nice view of the Mediterranean and the hotel itself is well designed. However, the backdrop techno music that plays in the hotel and pool felt intrusive to us. Furthermore, the hotel decor consists of large images of models in swimsuits which felt as it catered towards men. Overall, the stay was good and we recommend this place aside from the few points I mentioned.