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Verified reviews from real guests who have already stayed here.
Multiple reviews highlight the warm and competent service from the staff.
Location is convenient for some but highlighted as drab and distant by others.
Several reviews praise hotel cleanliness, but some mention issues, warranting a balanced score.
Breakfast praised for variety, but negative aspects about value impact the score.
Amenities noted as adequate but with some complaints about lack of parking and noise.
Overall experience is generally positive with a few reservations noted.
“A Comfortable Stay”
Convenient location close to the train. Good for a one night stay to see the Flysch rock formations (no need to do the boat tour, you can see them at the beach!). The neighbourhood lacks charm but it is quiet and just a few minutes walk from the town centre. A friendly welcome. Basic breakfast for an additional 6,50. No air con but a good ceiling fan so it was quite OK. Good to have a common room upstairs with sofas and a tv.
Apparently it would have been cheaper by 20 euro had I booked with the hotel direct! The door to the room was slightly warped could only be closed with force and a bang!
“Many thanks for a nice stay.”
Location, staff and comfort
Thin walls meant noisy neighbours’ TV etc kept me awake for a time.
“Very good”
“Very helpful staff, great location nr train station”
Super helpful staff, couldn’t do enough for me. Most of them spoke fluent English, Spanish, French and Basque. Lots of locals use the cafe /bar for breakfast and drinks, has a very authentic feel.
“Exceptional”
“Pleasant”
Zumaia Hotela · Zumaia
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