Balneario Pedregalejo Loft B

Mostly negative: key access problems, phone and email unreachable and slow/no resolution; one resident helped gain entry, so slightly less negative than other service issues.

Positive and explicit: very central — about 10 minutes to the beach and promenade, 15–20 minutes to the city centre; doorstep access to the beach area justifies a high location score.

Complaints about amenities: Wi‑Fi did not work, TV and coffee machine were broken — amenities underperformed.

Explicitly criticized: bed linen reportedly not washed, duvet with yellow stains and floor not clean.

Negative points noted: hot water ran out after 4–5 minutes, TV and coffee machine not working, very loud due to main road/no sound insulation.

Standard quality for this hotel tier.