YourHouse Can Bombarda for groups up to 10 guests, perfect for cycling

Antonio

spainhotels · 09 abr. 2026 · ES

0.5/5

“Hidden Charges and a Consumer Complaint: Be Warned | Cargos ocultos y reclamación al Consumidor”

A mejorar

Due to a lack of transparency in the charges and the impossibility of reaching an agreement, we have been forced to file a formal complaint with the Consumer Protection Office. The reason: the advertised price did NOT include electricity consumption, a charge that appeared nowhere on the platform and was not disclosed during the booking process. We were only informed after payment and check-in, at which point cancelling meant losing almost the entire amount paid. We are sharing this so that future guests are forewarned. Ante la falta de transparencia en los cargos y la imposibilidad de llegar a un acuerdo, hemos tenido que presentar una reclamación formal ante la Oficina del Consumidor. El motivo: el precio anunciado NO incluía el consumo eléctrico, cargo que no aparecía en ningún lugar de la plataforma ni se informó durante la reserva. Solo nos lo comunicaron tras el pago y el check-in, cuando cancelar suponía perder casi todo el importe abonado. Dejamos constancia para que otros huéspedes estén advertidos.

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10.0/10 · 1 opiniones

Lo mejor

Clean rooms

Friendly staff

Comfortable beds

Convenient location

Resumen general

10.0

sobre 10

Service 8.00

Feedback on service was positive, with quick resolution of issues mentioned despite a longer wait time for the security deposit return.

Location 8.00

The hotel's location in a charming small town was praised, and its close proximity to key landmarks made it convenient for guests.

Overall Experience 7.90

Most guests had a positive overall experience and indicated they would recommend the hotel to others.

Amenities 7.50

Satisfactory amenities were provided, with guests appreciating the cleanliness and facilities like the pool.

Cleanliness 7.50

Guests appreciated the overall cleanliness, especially highlighting the well-maintained rooms and pool.

Room Quality 7.50

Guests enjoyed the spacious and comfortable rooms, with individual bathrooms adding to the convenience, though there were a few reports of minor maintenance issues.

YourHouse Can Bombarda for groups up to 10 guests, perfect for cycling