Canaryislandshost l Girasol

Several guests complain about an uncooperative agency, refused/ delayed partial refunds and poor communication when issues were reported.

Repeatedly praised: excellent location near the beach, market, restaurants, pool and with a desirable rooftop/sea view.

Positive notes on rooftop terrace, kitchen equipment and pool proximity, but issues noted (no shower curtain, fake bedside lamps, some rooftop wear).

Multiple reviews report pervasive dampness and visible mold, strong mold odor, damp plaster and wet floors — significant cleanliness and hygiene problems.

Reports of internal bedrooms without windows, poor mattress quality, misleading size claims and loose/leaking fixtures — room comfort is below expectations.

Guests feel the listing is misleading (overstated area, bathrooms) and the price is high for the delivered condition — poor value perception.