SnowGranada Los Valles Alodia House

Guests report poor and hostile handling of a pet fee (unexpected €40/day), being made to wait 40 minutes at the entrance, and lack of pre-booking communication about extra charges.

Strong positives about location: next to the chairlift and 2 minutes from the pistes with excellent terrace views; one review notes noise issues due to the -1/foyer position, but overall location/proximity to slopes is highly praised.

Missing basic kitchen/starter items (no sugar, salt, coffee, tea, or water) and limited usable cookware were reported, although the terrace is a positive feature.

Multiple reviews report the apartment was dirty: hair on bathroom walls, cigarette butts on the terrace, stained bedding, a toilet brush left on the bathroom floor and broken mirrors—clearly below acceptable standards.

Several issues reported with the apartment: discrepancies in advertised vs actual size, broken/burned kitchen items, blunt cutlery, gaps on the front door, and noisy positioning on the foyer level—room quality is below expectation.

Reports of unexpected, high pet charges, misleading listing details (size and equipment) and extra fees lead to a poor perception of value for money.